Contact Us

Whether you have a question about one of our casino reviews, want to flag an inaccuracy, or have feedback on how we could serve US players better, we want to hear from you. This page explains how to reach the Real Money Casino team and what to expect when you do.

Reach Us by Email

The quickest way to get a response is to email us directly at [email protected]. We review all messages and aim to reply within 48 hours on business days. If your message is time-sensitive — for example, a concern about a bonus offer or review accuracy — please include as much detail as possible so we can look into it without going back and forth.

What We Can Help With

• Review feedback: If you've researched one of the casinos we cover and believe something in our write-up is out of date or inaccurate, tell us. We take editorial accuracy seriously and will investigate any credible concern.
• Bonus and offer queries: If a welcome offer or free spins deal listed on this site no longer matches what a casino is advertising, let us know. Promotions change frequently and we rely on readers as well as our own research to stay current.
• Editorial suggestions: Think there's a casino, topic or question we should be covering for US players? We're open to suggestions — though we can only review and list licensed, regulated options.
• Partnership and press enquiries: For commercial or media enquiries, please use the same email address and mark your subject line accordingly. We will forward to the right person.
• Technical issues: If a page isn't loading correctly or a link is broken, a quick note helps us fix it fast.

What We Cannot Help With

We are an independent comparison and review site, not a casino operator. That means we are not able to:

• Access your casino account or process a withdrawal on your behalf
• Override a bonus decision or waive a wagering requirement
• Verify your identity for KYC purposes at any of the casinos we review
• Resolve disputes with a casino directly

If you have a complaint about a casino, your first step should always be that casino's own customer support. If that fails, check whether the casino holds a licence from a recognised regulator — licensed operators are required to have a formal complaints process.

Responsible Gambling Support

If gambling has stopped being enjoyable, or if you're concerned about your own or someone else's play, please do not wait to get help. Our responsible gambling page lists practical tools and support organisations available to players in the United States, including the National Problem Gambling Helpline at 1-800-522-4700, which is available 24 hours a day. Reaching out to us is not a substitute for that support.

Editorial and Accuracy Standards

Every review and comparison on this site is researched independently. Our rankings are based on factors including licensing and regulation, game range, banking options, bonus terms and the overall experience for US-based players. Commercial relationships with the casinos we list do not determine their position — you can read more about how we work on our about us page.

If you believe any content on this site breaches our standards — including accuracy, fairness or responsible gambling obligations — please email us with the specific page URL and the nature of your concern. We take these reports seriously and will review them promptly.

Response Times

We read every message but cannot guarantee a personal reply to every submission. Messages that request guaranteed winnings, ask us to remove legitimate editorial commentary, or relate to disputes we have no ability to resolve may not receive a direct response.

Staying Up to Date

Our reviews and casino listings are updated regularly to reflect changes in welcome offers, terms and operator status. If you want to keep up with the latest information for US players — including new free spins deals and bonus changes — revisit the site or check back after contacting us. Our terms and conditions cover the basis on which we publish and update content.